the good documents series

This three-part multimedia writing series was specifically designed for the pharmaceutical industry. It is now available in an off-the-shelf version, but it can also be customized. Customized versions of this program have become required training at three of the largest U.S. pharma companies.

Part 1: Bad Documents®

Business writing in a litigation age

Understanding that your company's own correspondence could show up in court as a plaintiff's best evidence against you.

Part 2: The Good Documents Toolkit™

Writing more effectively and reducing risk

Reducing risk through better decision-making and troubleshooting in everyday writing situations.

Part 3: Email Excellence®

Impact and clarity in everyday correspondence

How you and your company must redefine standard practices and company values for routine emails.

More information:
writing seminars

We offer a number of different writing seminars, in both customized and off-the-shelf versions:

Salient Grammar

Essentials of English for people in business

This is our one-and-a-half-day course in grammar, usage, and punctuation. We have two versions: one for staff, another for management and professionals.

Email Excellence®

Impact and clarity in everyday correspondence

Our half-day course in how you can improve your day-to-day correspondence.